Life happens—we get it. If you need to cancel, we'll make it easy.
Before you go, take a look at the FAQs below. There might be an option that works better for you. If not, just email us and our team will take care of the rest.
Month-to-month members can cancel anytime with 2 weeks' notice before the next billing date. If you're in a commitment period (6-month, 12-month, etc.), you'll need to complete it first or pay an early termination fee.
Can I pause instead of cancel?
Yes! Membership holds are $20/month and keep your current rate locked in—no new sign-up fee when you return. Your regular rate resumes at the next billing date. If you're in a commitment, the hold extends it by one month.
What if I'm struggling financially?
We get it. Let's explore options that work better for your budget right now—whether that's a different contract, class pack, or temporary hold.
I'm injured but don't want to cancel—what should I do?
We can place you on a hold for $20/month while you recover.
I love DivaDance but I'm just not using my membership.
Let's figure out a plan that actually fits your life. We can switch you to a smaller package, find class times that work better, or connect you with an instructor who can help keep you motivated.
I'm moving—what do I do?
We're in over 50 cities across North America! We can connect you to a nearby location, or add you to the waiting list if we're not in your new city yet.
When does cancellation take effect?
Once your commitment is complete, your membership stays active through your current billing period—no charges after that. Make sure to get in all your classes before you go!
Can I come back later?
Always. We'll be here when you're ready to dance again.
I need to cancel before my commitment ends.
We'd love to explore other options first, but if cancellation is the right move, the early termination fee is 50% of your remaining balance—capped at $159 maximum.
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